Incident Overview

Date: Sunday 25 January 2004
Aircraft Type: Boeing 767-33AER
Owner/operator: Alitalia
Registration Number: I-DEIB
Location: Dakar-L‚opold S‚dar Senghor International Airport (DKR) – ÿ Senegal
Phase of Flight: Standing
Status: Substantial, repaired
Casualties: Fatalities: 0 / Occupants:
Component Affected: Boeing 767-300 nose code and Boeing 747-400Boeing 767-300 nose code and Boeing 747-400
Category: Accident
An Alitalia Boeing 767-300 collided with a parked South African Airways Boeing 747-400 at Dakar-L‚opold S‚dar Senghor International Airport (DKR). The 747-400, positioned at bay J6, was scheduled for a flight to New York-JFK Airport but was struck by the 767-300. The collision resulted in the nose code of the 747 being slashed by the 767-300. Probable causes included marshaller errors in parking procedures, improper instructions from marshaller teams, incorrect positioning of the aircraft, a lack of understanding of their responsibilities, workload issues due to high traffic density, and insufficient awareness among ground crew. The air traffic controller?s role in allocating parking spaces also contributed to the incident.An Alitalia Boeing 767-300 collided with a parked South African Airways Boeing 747-400 at Dakar-L‚opold S‚dar Senghor International Airport (DKR). The 747-400, positioned at bay J6, was scheduled for a flight to New York-JFK Airport but was struck by the 767-300. The collision resulted in the nose code of the 747 being slashed by the 767-300. Probable causes included marshaller errors in parking procedures, improper instructions from marshaller teams, incorrect positioning of the aircraft, a lack of understanding of their responsibilities, workload issues due to high traffic density, and insufficient awareness among ground crew. The air traffic controller?s role in allocating parking spaces also contributed to the incident.

Description

An Alitalia Boeing 767-300 (I-DEIB) contacted a parked South African Airways Boeing 747-400 (ZS-SAX) while taxiing for departure at Dakar-L‚opold S‚dar Senghor International Airport (DKR), Senegal. The Boeing 747-400 was parked at bay J6 and was prepared for its intended flight to New York-JFK Airport when it was hit. The aircraft was not parked correctly in its bay with the front end 14,60 m over its normal placement indicated by a rectangular bay painted on the ground. The right-hand wing tip of the Boeing 767 struck and slashed the nose code of the Boeing 747. Probable Causes: Marshallers assisting with parking of aircraft – Improper signalling by marshallers – Improper execution of marshallers’ instructions – Incorrect positioning of SAA B747 – Lack of understanding of marshallers’ huge responsibility – Problem of laxity by head marshaller – Lack of professionalism and intellectual capacity on the part of the marshallers with regard to management of the situation. Crews in charge of the aircraft – Lack of communication and coordination between the marshallers, crews, and air traffic controller – Work load problem due to traffic density over week ends (cluttering of airways, loaded schedules, stress etc) – Lack of maintenance of awareness by the Crew when on the ground. The Air Traffic Controller who allocates parking space – Problem with an absence of any visibility over the parking areas by the controller – Discrepancy between number of controllers and their work load

Primary Cause

Improper marshaller instructions and execution of marshaller’s instructions.Improper marshaller instructions and execution of marshaller’s instructions.

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