Incident Overview

Date: Wednesday 31 March 1999
Aircraft Type: Boeing 767-233
Owner/operator: Air Canada
Registration Number: C-FBEM
Location: St. John’s, Newfoundland – ÿ Canada
Phase of Flight: Standing
Casualties: Fatalities: 0 / Occupants:
Component Affected: Aircraft door and ramp access.Aircraft door and ramp access.
Investigating Agency: TSBTSB
Category: Accident
An Air Canada Flight 861 aircraft arrived in St. John’s, Newfoundland, from London, England, without direct access to the customs area. Passengers were marshalled to a gate on the open ramp. A passenger stand was positioned, and two employees ascended to open the aircraft door and position the side gates. A passenger fell between the aircraft and the stairs, injuring a five-year-old child with a broken arm and lacerations to the head. The incident was reported after approximately 10-12 passengers exited.An Air Canada Flight 861 aircraft arrived in St. John’s, Newfoundland, from London, England, without direct access to the customs area. Passengers were marshalled to a gate on the open ramp. A passenger stand was positioned, and two employees ascended to open the aircraft door and position the side gates. A passenger fell between the aircraft and the stairs, injuring a five-year-old child with a broken arm and lacerations to the head. The incident was reported after approximately 10-12 passengers exited.

Description

Air Canada Flight 861 arrived in St. John’s, Newfoundland, from London, England. As there is no direct access to the customs area from the company passenger bridge at the St. John’s Airport, the aircraft was marshalled to a gate on the open ramp. A passenger stand was positioned at door L1 of the aircraft and two employees ascended the stairs to open the aircraft door and position the side gates. After approximately 10 to 12 passengers had exited the aircraft, a flight attendant carrying an infant in a car seat deplaned. When the flight attendant stepped on the passenger stand, he noticed that it was descending slowly away from the aircraft. He turned to tell the in-charge flight attendant, but at the same time as he turned, the infant’s five-year old brother, who was following with his mother, stepped out and fell between the aircraft and stairs to the apron below. The child suffered a broken arm and lacerations to the head in the fall and was taken to the hospital for treatment and observation.

Primary Cause

Lack of access to customs area.Lack of access to customs area.

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