Incident Overview

Date: Monday 2 January 2023
Aircraft Type: Boeing 737-8K2 (WL)
Owner/operator: Transavia Airlines
Registration Number: PH-HXJ
Location: Rotterdam/The Hague Airport (RTM/EHRD) – ÿ Netherlands
Phase of Flight: Standing
Status: Substantial, repaired
Casualties: Fatalities: 0 / Occupants:
Component Affected: Platform on the back of the ground handling vehiclePlatform on the back of the ground handling vehicle
Investigating Agency: Dutch Safety BoardDutch Safety Board
Category: Accident
A Transavia Boeing 737-800, HV6038, suffered damage during a ground handling operation at Rotterdam The Hague Airport. A reversing vehicle caused the platform on the vehicle to rise unexpectedly, resulting in a hole in the fuselage. The driver was present but did not directly interact with the vehicle. Investigation revealed no immediate cause for the platform?s movement, and the incident was subsequently investigated by the ground handling company and the manufacturer.A Transavia Boeing 737-800, HV6038, suffered damage during a ground handling operation at Rotterdam The Hague Airport. A reversing vehicle caused the platform on the vehicle to rise unexpectedly, resulting in a hole in the fuselage. The driver was present but did not directly interact with the vehicle. Investigation revealed no immediate cause for the platform?s movement, and the incident was subsequently investigated by the ground handling company and the manufacturer.

Description

Transavia flight HV6038, a Boeing 737-800, was damaged by a ground handling vehicle on apron B2 at Rotterdam The Hague Airport. The passengers had disembarked from the aircraft but the crew were still on board. One of the vehicles from the ground handling company reversed towards the aircraft, in order to empty the aircraft?s toilet tank. During the reversing manoeuvre, the driver stopped after hearing a series of unusual beeps. After consulting with his employer, the driver carefully continued reversing. During this manoeuvre, the platform on the back of the vehicle started to rise, of its own accord. As a consequence, a section of the railing around the platform punched a hole in the fuselage of the aircraft. The platform can only be operated from outside the vehicle. Besides the driver, who was sat in the cab, no one was in the vicinity of the vehicle. Following a technical investigation of the vehicle and the platform by the ground handling company, together with the manufacturer, no cause was discovered for the spontaneous rising of the platform. The Dutch Safety Board has not further investigated this occurrence.

Primary Cause

Reversing maneuver of a ground handling vehicle caused by an unexpected platform rise.Reversing maneuver of a ground handling vehicle caused by an unexpected platform rise.

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