Incident Overview

Description
The driver of a set of motorised passenger steps, who had been tasked with servicing an inbound Boeing 757 flight on Stand 7, was stationary behind a Boeing 737, G-DOCH, that was parked on Stand 6. After the inbound aircraft arrived on-stand the driver moved the motorised steps forward and collided with the tip of the starboard horizontal stabiliser of the Boeing 737, G-DOCH. The impact, which was also felt on the flight deck, caused a member of the cabin crew of G-DOCH to fall over. Inspection of the scene by the airport management revealed that G-DOCH was parked approximately 1 metre short of the Stand stop mark which resulted in the trailing edge tips of the horizontal stabiliser protruding over the white roadway line at the rear of the Stand.
Primary Cause
Incorrect positioning of the motorised step by the driver, leading to a collision with the stabiliser.Incorrect positioning of the motorised step by the driver, leading to a collision with the stabiliser.Share on: