Incident Overview

Date: Monday 13 January 2020
Aircraft Type: Airbus A320-214
Owner/operator: Finnair
Registration Number: OH-LXD
Location: Helsinki-Vantaa Airport (HEL/EFHK) – ÿ Finland
Phase of Flight: Standing
Casualties: Fatalities: 0 / Occupants:
Component Affected: Aircraft stairsAircraft stairs
Investigating Agency: SIAFSIAF
Category: Accident
A cabin crew member, identified as [Name], fell from Finnair Airbus 320-214, flight AY450, rear door after morning flight from Oulu to Helsinki, sustaining serious injuries due to a signal indicating the bus was ready to move. She stepped onto the aircraft stairs, which drove off, resulting in her fall.A cabin crew member, identified as [Name], fell from Finnair Airbus 320-214, flight AY450, rear door after morning flight from Oulu to Helsinki, sustaining serious injuries due to a signal indicating the bus was ready to move. She stepped onto the aircraft stairs, which drove off, resulting in her fall.

Description

A cabin crew member fell down from Finnair Airbus 320-214, flight AY450, rear door after morning flight from Oulu to Helsinki and sustained serious injuries. They had stepped back on to the steps to confirm a passenger bus could move off, but the signal had already been given (the bus was waiting for another aircraft to pass) and as she stepped back onto the aircraft the stairs drove off.

Source of Information

https://yle.fi/uutiset/3-11155471, https://yle.fi/uutiset/3-11161796, http://www.lentoposti.fi/uutiset/matkustamomiehist_n_j_sen_putosi_finnairin_airbus_a320_koneen_ovelta_asematasolle_helsinki_vantaalla, http://www.lentoposti.fi/uutiset/otkes_turvallisuustutkinta_k_yntiin_finnairin_miehist_n_j_senelle_sattuneesta_putoamisturmasta, https://www.turvallisuustutkinta.fi/fi/index/ajankohtaista/tiedotteet/2020/01/tutkintakaynnistetty13.1.2020helsinki-vantaanlentoasemallatapahtuneestaonnettomuudesta.html, https://turvallisuustutkinta.fi/material/collections/20201027130159/7LPjhWJ5V/L2020-01_Helsinki-Vantaa.pdf, http://aerossurance.com/safety-management/a320-fall-sms-safety-reporting/https://yle.fi/uutiset/3-11155471, https://yle.fi/uutiset/3-11161796, http://www.lentoposti.fi/uutiset/matkustamomiehist_n_j_sen_putosi_finnairin_airbus_a320_koneen_ovelta_asematasolle_helsinki_vantaalla, http://www.lentoposti.fi/uutiset/otkes_turvallisuustutkinta_k_yntiin_finnairin_miehist_n_j_senelle_sattuneesta_putoamisturmasta, https://www.turvallisuustutkinta.fi/fi/index/ajankohtaista/tiedotteet/2020/01/tutkintakaynnistetty13.1.2020helsinki-vantaanlentoasemallatapahtuneestaonnettomuudesta.html, https://turvallisuustutkinta.fi/material/collections/20201027130159/7LPjhWJ5V/L2020-01_Helsinki-Vantaa.pdf, http://aerossurance.com/safety-management/a320-fall-sms-safety-reporting/

Primary Cause

Signal indication of a bus moving to allow passenger bus to move off, leading to her falling onto the aircraft stairs.Signal indication of a bus moving to allow passenger bus to move off, leading to her falling onto the aircraft stairs.

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