Air Europa flight 4014, an ATR 72-500, suffered a partial runway excursion during landing rollout on runway 24L at Palma de Mallorca Airport, Spain. The aircraft departed the right side of the runway and hit one of the runway edge lights. The landing could be completed without further incident and the aircraft rolled on its own to the apron. The aircraft sustained significant damage to the right side of the fuselage that affected the airframe, the hydraulic system and the landing gear. Causes/Contributing factors: The investigation has determined that the accident was caused by the loss of control of the aircraft on the ground in conditions close to the maximum demonstrated cross wind limit due to the fact that this maneuver was not performed according to the procedure published by the manufacturer. The following are considered to be contributing factors: – The absence of communication between crew members on cross wind landing technique during the approach briefing. – The surprise and shock effect on the crew produced by the behaviour of the aircraft in the first moments after the landing, which affected negatively their subsequent actions and caused them to react instinctively instead of applying the procedure published by the manufacturer.