Incident Overview

Date: Monday 5 October 2009
Aircraft Type: Boeing 767-3P6ER
Owner/operator: Delta Air Lines
Registration Number: N156DL
Location: E of Uruguay – ÿ Atlantic Ocean
Phase of Flight: En route
Casualties: Fatalities: 0 / Occupants: 232
Component Affected: Flight cabin attendant’s injuries (fractured ribs)Flight cabin attendant’s injuries (fractured ribs)
Investigating Agency: NTSBNTSB
Category: Accident
During a scheduled international passenger flight, a flight attendant sustained serious injuries while attempting to stow a beverage cart due to unexpected turbulence. The cart?s movement led to a whip lash, causing the attendant to seek medical attention. The flight attendant reported a fractured rib injury. The cockpit crew was unaware of any injuries until later.During a scheduled international passenger flight, a flight attendant sustained serious injuries while attempting to stow a beverage cart due to unexpected turbulence. The cart?s movement led to a whip lash, causing the attendant to seek medical attention. The flight attendant reported a fractured rib injury. The cockpit crew was unaware of any injuries until later.

Description

During the cruise portion of a scheduled international passenger flight, a flight attendant incurred serious injury while trying to stow a beverage cart during an encounter with turbulence. The flight attendant stated, “?the cart as it often does, went to the side and not forward as I was trying to put it in its secured position. Unknown to me, when the cart went on [its] own route to the side and not forward it must have caused a whip lash.” The flight attendant continued with her duties for the remainder of the flight, and sought medical attention after the flight landed at its scheduled destination. The flight attendant’s injuries consisted of two fractured ribs. According to statements provided by the cockpit crew, they were unaware that anyone had been injured until several days after the conclusion of the flight. None recalled encountering any significant turbulence during the flight. Seven other flight attendants also provided written statements. Five of the flight attendants did not recall anything abnormal about the flight, one recalled encountering a “patch of rough air,” and one recalled encountering an unexpected area of “severe turbulence.” Due to the Safety Board’s late notification of the event, flight data recorder information pertaining to the accident flight was not available. The exact time and location that the event took place could not be determined. Probable Cause: An inadvertent encounter with turbulence, which resulted in an injury to a flight cabin attendant.

Primary Cause

Inadvertent encounter with turbulence resulting in an injury to a flight cabin attendant.Inadvertent encounter with turbulence resulting in an injury to a flight cabin attendant.

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